Effective Date: October 2023
Welcome to ticketsSanjose.org (the “Website”). We value your privacy and are committed to protecting your personal information. This Privacy Policy explains what data we collect, how we use it, and your rights regarding your information when you visit our site.
By accessing or using our Website, you agree to the terms of this Privacy Policy. We may update this policy periodically, and any changes will be posted here. Continued use of the Website after modifications constitutes your acceptance of the updated policy.
When you interact with our Website, such as registering an account, purchasing tickets, or contacting us, you may provide personal details including your name, email address, and payment information. Please note we do not process or store your credit card details directly; these are handled securely by our payment partners.
We may automatically collect certain data about your device and usage, including IP address, browser type, access times, pages viewed, and referring URLs. Cookies and similar technologies may be used to enhance your experience and analyze website traffic.
Your information enables us to process transactions, manage your account, and deliver tickets or event information. We may share relevant details with third-party ticket providers or fulfillment partners solely for these purposes.
We may use your contact information to respond to your inquiries or resolve issues related to purchases or website usage.
With your consent, we may send you promotional emails or messages about upcoming events or special offers. You can opt out at any time by following the unsubscribe instructions included in our communications.
We may disclose your information if required by law, legal process, or to protect our rights, safety, and property. We also implement security measures to safeguard your data against unauthorized access.
We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. You may request deletion of your account or data at any time.
We use cookies to improve website functionality and analyze usage patterns. Cookies may be categorized as essential, performance, functionality, or advertising cookies. You can manage your cookie preferences through your browser settings or opt out of targeted advertising via third-party tools.
We employ reasonable security measures to protect your personal information. However, no method of transmission over the internet is completely secure, so we cannot guarantee absolute security.
Our Website is intended for users aged 18 and older. We do not knowingly collect personal information from minors under 13. If you believe a minor has provided us with personal data, please contact us.
You can opt out of marketing emails and messages at any time by following the unsubscribe link or replying with “STOP” to messages. You also have rights to access, correct, delete, or restrict your personal data. Requests can be made via email at [email protected].
If you are a California resident, you may request information about our data sharing practices for marketing purposes by contacting us. California residents also have rights under the California Consumer Privacy Act (CCPA), including the right to delete your personal information.
For questions, concerns, or to exercise your privacy rights, please contact us at [email protected]. We are committed to addressing your requests promptly and in accordance with applicable laws.